This website is made available by Mário Jorge Conceição Rodrigues Coelho (hereinafter Livin'Oporto), responsible for processing your personal data.

Use of the site depends exclusively on express acceptance of these Terms and Conditions and the Privacy Policy.

By accepting our Terms and Conditions and our Privacy Policy you agree to your personal data being recorded and processed by Livin'Oporto under the terms described below.

- Rules and Conditions of Use

You join the site by filling in a membership form with your personal details.

The customer's personal details are entered into the computer system, automatically creating a customer record.

https://www.livinoporto.com/ may contact its customers from time to time, via e-mail or SMS, to present and publicise its activities.

- Privacy Policy - Protection of Personal Data

Livin'Oporto respects individual privacy and is committed to protecting your personal data, thereby enhancing the trust of its users and customers.

As such, Livin'Oporto will be transparent and clear with regard to the information it collects and what it will do with it, undertaking to make every effort to safeguard the security and privacy of its users' and customers' personal data.

1.          This Policy applies to personal data processing operations carried out by Livin'Oporto as data controller.

2.          In the course of its business, Livin'Oporto may obtain, process and store the personal data of various clients.

3.          The personal data collected will be processed in accordance with the regulations and laws in force.

4.          The personal data provided by customers through registration will not be shared or transferred to other organisations.

5.          Livin'Oporto may collect and process the following personal data from its customers: full name, address, mobile phone number, e-mail address and date of birth.

6.          Customers may change any personal data submitted at any time.

7.          Livin'Oporto uses the personal data of its customers to carry out publicity actions as duly informed / indicated when collecting the personal data.

8.          Livin'Oporto's use of the personal data provided by users of the site is legally based on their consent to the processing of their personal data for specific purposes;

9.          Consent may be withdrawn at any time and the personal data provided will be immediately anonymised and kept for statistical purposes only. Customers may withdraw their consent to the processing of their personal data by sending an e-mail to info@livinoporto.com.

10.        Livin'Oporto guarantees that all personal data collected:

- Are obtained for specific, lawful and clearly defined purposes - users have the right to question the purposes for which Livin'Oporto holds their data, and Livin'Oporto shall, subject to the exceptions expressly provided for by law, clearly inform them of the purposes or purposes of the processing of personal data;

- They are compatible with the purposes for which they were obtained;

- They are kept with appropriate security measures, implemented or to be implemented, to protect them against unauthorised access, or alteration, destruction or disclosure;

- They are kept in an accurate, complete and up-to-date manner;

- They are not collected if they are not considered strictly necessary;

- They are kept for the period deemed necessary and sufficient for the purposes for which they were collected and processed.

11.        Livin'Oporto guarantees its customers the exercise of their legal rights in terms of data protection, namely the right to access and information, the right to rectification and erasure of their personal data, limitation of processing, the right to withdraw consent, to object to the processing of personal data, the right to portability and the right to complain.

12.        To exercise their rights, customers should contact Livin'Oporto via the contact details indicated on the website https://www.livinoporto.com.

13.        Livin'Oporto may, whenever it considers it appropriate, carry out prior verification of the applicant's identity.

14.        Requests to exercise rights will be answered without undue delay, within a maximum of 15 days from the date of receipt of the request. In the event of a highly complex request or the number of requests made, the response period may be extended to 30 days.

15.        Whenever necessary, Livin'Oporto will amend this Policy, amending it at least whenever this proves necessary in view of changes to applicable legal or regulatory provisions or best practices in this area. 

Livin'Oporto automatically collects information from those who visit / use its Website and App through the use of cookies.

Livin'Oporto uses cookies to provide its visitors and customers with a better experience and use of its website, enabling faster, more efficient and better quality browsing. 

Livin'Oporto uses information from cookies to recognise and memorise the identity of its visitors and customers, namely the options, preferences and usage needs of its users.

Livin'Oporto may also use cookies to analyse traffic and for advertising purposes.

In addition, the information collected by cookies allows Livin'Oporto to optimise and improve its website, which is why its acceptance is recommended.

If the visitor / user wishes to check or modify preferences in terms of cookie management, they can do so in the settings of their web browser.

If the visitor / user wishes to stop allowing the storage of cookies that are not strictly necessary for the execution of the basic functionalities of the Livin'Oporto Website, they can choose to delete them immediately by changing the settings of their web browser.

However, refusing all cookies means that the visitor / user may not be able to fully enjoy all the functionalities of the Website.

- Contact us:

To find out more about how the privacy policy works or how Livin'Oporto processes your personal data, you can send a request for clarification to the following contacts:

e-mail: info@livinoporto.com

Praça Mouzinho de Albuquerque Nº 113 5º

4100 - 359 Porto | Portugal